09/07/17 – Owner came out to the house to examine the situation.
I would not recommend working with them. They had plenty of time to arrange things, but there seems to be a communication problem between the receptionist and the owner/plumber. Also, they left me in a fairly bad situation with just over a week of notice to try and scramble to get things fixed before I moved in.
08/23/17 – Check cleared the bank.
My experience with Starr Plumbing
08/30/17 - called again for status update - receptionist said Owner said he was still waiting on the borer. She was going to follow up with him and contact me again.
09/05/17 – called back close to 5 pm as I hadn’t heard anything back – actually talked to Owner, and he said he had been unaware of any deadline for the setup of this. He assured me they would be able to get things installed before 09/22/17.
09/13/17 – Talked with Owner from Starr plumbing – got some details of the borer they were going to use. Owner apologized again – made it sound like it normally isn’t a problem for them to work in Beatrice, but sounds like they may not be fully qualified to do so, and the excavator called them out on this.
09/12/17 - receptionist called and said that the boring company won’t do the job because Owner is not a “master plumber” in the city of Beatrice. They will be sending me a refund of my deposit in the mail. (to my Lincoln address)
09/05/17 - receptionist said Owner was offsite for the weekend and she hadn't been able to touch base with the boring company - Owner is going to be in the office later today and they are going to contact the boring company and then contact me to let me know the situation. I re-emphasized the fact that I am moving into the house in just over 2 weeks and really need this fixed before then.
08/26/17 - called for status update - receptionist said she would check with Owner
08/15/17 - heard back from Starr Plumbing - they are waiting on the borer / contractor - estimate maybe 2 weeks before able to fix. I said that should be okay but needed the job done before I moved in (09/22/17).
08/14/17 – worked with my Dad to get them a check for 90% of the quoted bid.
Good work for a price
Great business. I have used them at least a dozen times the past few years for work at my apartments and my house. They do great work in a timely manner, with reasonable prices. Highly recommended.
08/09/17 – spoke with Owner / Primary Plumber from Starr Plumbing regarding quote they had previously bid on the house to run a new line from the main water line to the house. He said they could not get started until he had 60% of the quote. Could take a credit card over the phone but would be an additional fee. I told him I could arrange to have a check dropped off soon.
Starr Plumbing Llc is a US Plumber based in Fairbury, Kansas. Starr Plumbing Llc is located at 1201 PWF Rd, Fairbury, NE 68352, USA.
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